FOUNDER & PRINCIPAL
Kelly Q. Zeichick, CFE
Experience
Kelly founded Zeichick Consulting in 2026. Her Wells Fargo career spanned 1996–2026, with fraud leadership roles from 2008–2026.
Most recently a Senior Vice President in Fraud Prevention, Kelly led enterprise account takeover prevention, evaluated product and authentication changes, and helped teams identify and address control vulnerabilities.
Her work also included providing fraud-control expertise to internal attorneys and reviewing legal write-ups for technical accuracy and completeness. Today, she offers independent advisory services to financial institutions and case consultation to attorneys handling financial fraud matters.
Kelly is located in Chico, CA and works remotely or travels as needed.
Professional background
- 2026–present
Zeichick Consulting
Founder & Principal
Independent fraud risk advisory for financial institutions, with additional case consulting and expert witness services for attorneys handling financial fraud matters.
- 2018–2026
Wells Fargo
Account Takeover Prevention Leader
Led enterprise account takeover prevention across consumer and small-business channels, including digital payments, cards, contact centers, branches, and ATMs. Managed control vulnerabilities and coordinated cross-functional responses to major fraud attacks.
- 2012–2018
Wells Fargo
Fraud Risk Portfolio Management Leader · Digital & Contact Center
Led specialized teams assessing threats, identifying vulnerabilities, and implementing fraud mitigation strategies across digital and contact-center channels.
- 2008–2012
Wells Fargo
Head of Home Equity Fraud Operations & Risk Management
Directed a 100-person Fraud Operations and Analytics organization covering check fraud, wire fraud, first-party fraud, and claims. Established a link-analysis unit to identify sophisticated fraud rings.
- 1996–2008
Wells Fargo
Strategic planning, operations analytics & technology engineering
Managed a $45 million operating budget for an 800-agent credit-card call center. Led technology delivery and a technology budget of more than $20 million, including security, audit, contracts, and implementation coordination.
Earlier experience includes management reporting and product pricing at First Nationwide Bank, and independent programming that automated business processes.
EDUCATION
Business & technology
- Master of Business Administration
- California State University, Chico
Anticipated graduation: December 2026 - BS, Information & Computer Science
- University of California, Irvine · 1996
PATENT
Contactless ATM transactions
Co-inventor · U.S. Patent No. 12,579,535 B2
Inventors: Young M. Yang and Kelly Q. Zeichick.
Assigned to Wells Fargo Bank, N.A.
Contact Kelly
For consulting and case inquiries.